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Below is an in-depth analysis and side-by-side comparison of Friendly Computers vs Expetec including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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Investment | $51,000 - $143,980 | $82,000 - $123,000 |
Franchise Fee | $25,000 | $35,000 |
Royalty Fee | 8% | 12% of Gross Profit |
Advertising Fee | N/A | 3% of Gross Profit |
Year Founded | 1992 | 1992 |
Year Franchised | 2000 | 1996 |
Term Of Agreement | 10 years | 5 years |
Term Of Agreement | 10 years | 5 years |
Renewal Fee | $2.5K | - |
Business Experience Requirements |
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Experience | - | |
Financing Options |
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In-House/3rd Party | In-House/3rd Party | |
Franchise Fees | Yes/No | No/No |
Start-up Costs | No/No | No/No |
Equipment | No/No | No/No |
Inventory | No/No | No/No |
Receivables | No/No | No/No |
Payroll | No/No | No/No |
Training & Support |
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Training | - | - |
Support | Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives | Newsletter, Meetings, Toll-free phone line, Internet, Field operations/evaluations |
Marketing | Co-op advertising, Ad slicks | Ad slicks, Regional advertising |
Operations | Retail Service Center or Home Based Models. Part-time, Fulltime or Passive ownership allowed. Number of employees needed to run franchised unit: 1 - 4 Absentee ownership of franchise is allowed. (82% of current franchisees are owner/operators) | Number of employees needed to run franchised unit: 3-6 Absentee ownership of franchise is allowed. (100% of current franchisees are owner/operators) |
Expansion Plans |
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US Expansion | Yes | Yes |
Canada Expansion | Yes | No |
International Expansion | Yes | No |
Originally started from a college apartment in 1992, Friendly Computers is now a franchise providing businesses and consumers with on-site computer repair and support. The company helps customers from beginning users setting up their first computer to large corporations installing networks and implementing e-commerce solutions.