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Sunday, October 23, 2011
However, when Harry Young and his wife, Emelie, bought a Molly Maid house-cleaning services franchise in Austin, Texas, in late 1994, Young had no intention of ever touching a mop. In fact, after one day of training in which he had to clean a house, he vowed he'd never do it again.
Instead, Young, who had moved to Texas to soak up the sunshine after decades as an IT guru and CEO of air-defense companies in Washington, D.C., gave his Molly Maid the full corporate treatment. That meant setting up an aggressive business plan and organizational chart, with the objective of growing as quickly as he could.
Harry Young of Molly Maid house-cleaning franchise Harry Young of Molly Maid "We set up a system right out of the corporate world," he says. "This franchise is interesting because it's a microcosm of a large company. Our business involves everything a big corporation deals with in complete miniature." However, not long after Young took the reins of the franchise, an Austin defense company caught wind that he was in the area and lured him back to the tech world. Emelie reluctantly agreed to helm Molly Maid while Harry returned to his old line of work for what he thought would be a five-year term. Instead, it turned out to be a 10-year odyssey that included 300 days a year of international travel.
While Harry was otherwise occupied, Emelie followed their business plan and the Molly Maid system to a T, and the franchise grew quickly. By the time Harry took back the reins in 2004, his wife had crafted a company that was taking in more than $1.2 million in annual revenue.
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Molly Maid
3948 Ranchero Dr.
Ann Arbor,
MI
Phone: (734)822-6800
Toll Free: (888) 812-9803
Fax: (734)822-6888