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Below is an in-depth analysis and side-by-side comparison of Computertots vs Computer Troubleshooters including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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Investment | $47,700 - $66,300 | $13,900 - $32,400 |
Franchise Fee | $30,000 | $9,900 |
Royalty Fee | 8% | 6.5% |
Advertising Fee | - | 150/mo. |
Year Founded | 1983 | 1997 |
Year Franchised | 1988 | 1997 |
Term Of Agreement | 15 years | 10 years |
Term Of Agreement | 15 years | 10 years |
Renewal Fee | 5% of franchise fee | - |
Business Experience Requirements |
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Experience | ||
Financing Options |
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In-House/3rd Party | In-House/3rd Party | |
Franchise Fees | Yes/No | No/Yes |
Start-up Costs | No/No | No/Yes |
Equipment | No/No | No/Yes |
Inventory | No/No | No/Yes |
Receivables | No/No | No/No |
Payroll | No/No | No/No |
Training & Support |
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Training | - | Classroom Training: 16 hours Additional Training: With business coach |
Support | Newsletter, Meetings, Toll-free phone line, Internet, Security/safety procedures | Purchasing Co-ops Newsletter Meetings/Conventions Grand Opening Online Support Security/Safety Procedures Field Operations Site Selection Franchisee Intranet Platform |
Marketing | National media, Regional advertising | Co-op Advertising Ad Templates Social media SEO Website developmen Email marketing |
Operations |
Franchise can be run from home. International franchisees required to buy multiple units/master licenses; 10% of all franchisees own more than one unit Number of employees needed to run franchised unit: 6 Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators) |
Franchise can be run from home. 2% of all franchisees own more than one unit Number of employees needed to run franchised unit: 1 Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators) |
Expansion Plans |
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US Expansion | - | Yes |
Canada Expansion | No | No |
International Expansion | Yes | Yes |
Computertots is now a subsidiary of ComputerExplorers In 1984, personal computers were still considered a luxury, and schools were figuring out how to best use the new technology as a learning tool. Moms Karen Marshall and Mary Rogers saw the teaching potential of computers and began Computertots/Computer Explorers with $1,500, one computer and 10 young students. Franchisees can operate the business using either a manager model or an owner-operated model. A manager employs a staff to assist in the teaching and operation of the business; the owner of an owner-operated model not only teaches classes, but also operates the business.
In 2003, Computertots/Computer Explorers was acquired by The International Center for Entrepreneurial Development Inc., which also owns Kwik Kopy Printing, Kwik Kopy Business Centers, Franklin's Printing, American Wholesale Thermographers, Copy Club, Women's Health Boutique and Parcel Plus.
Computer Troubleshooters, an on-site computer services franchise, was founded by Wilson and Suzanne McOrist in Australia in 1997. Chip Reaves, an American entrepreneur who had operated a similar business in Atlanta, brought the franchise to the United States in 1999. Computer Troubleshooters franchisees provide hardware repair, networking, software consulting, diagnostics, Web site development, security consulting and other computer services to small businesses.