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Below is an in-depth analysis and side-by-side comparison of Computer Troubleshooters vs Geeks On Call America including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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Investment | $13,900 - $32,400 | $53,400 - $82,200 |
Franchise Fee | $9,900 | $25,000 |
Royalty Fee | 6.5% | 11% |
Advertising Fee | 150/mo. | - |
Year Founded | 1997 | 1999 |
Year Franchised | 1997 | 2001 |
Term Of Agreement | 10 years | 10 years |
Term Of Agreement | 10 years | 10 years |
Renewal Fee | - | - |
Business Experience Requirements |
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Experience | ||
Financing Options |
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In-House/3rd Party | In-House/3rd Party | |
Franchise Fees | No/Yes | No/Yes |
Start-up Costs | No/Yes | No/Yes |
Equipment | No/Yes | No/Yes |
Inventory | No/Yes | No/Yes |
Receivables | No/No | No/No |
Payroll | No/No | No/No |
Training & Support |
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Training | Classroom Training: 16 hours Additional Training: With business coach | - |
Support | Purchasing Co-ops Newsletter Meetings/Conventions Grand Opening Online Support Security/Safety Procedures Field Operations Site Selection Franchisee Intranet Platform | Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Field operations/evaluations, Purchasing cooperatives |
Marketing | Co-op Advertising Ad Templates Social media SEO Website developmen Email marketing | Regional advertising |
Operations |
Franchise can be run from home. 2% of all franchisees own more than one unit Number of employees needed to run franchised unit: 1 Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators) |
Franchise can be run from home. 30% of all franchisees own more than one unit Number of employees needed to run franchised unit: 1 - 2
Absentee ownership of franchise is allowed. (50% of current franchisees are owner/operators) |
Expansion Plans |
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US Expansion | Yes | Yes |
Canada Expansion | No | No |
International Expansion | Yes | No |
Computer Troubleshooters, an on-site computer services franchise, was founded by Wilson and Suzanne McOrist in Australia in 1997. Chip Reaves, an American entrepreneur who had operated a similar business in Atlanta, brought the franchise to the United States in 1999. Computer Troubleshooters franchisees provide hardware repair, networking, software consulting, diagnostics, Web site development, security consulting and other computer services to small businesses.
The nation’s premier provider of on-site computer service, Geeks On Call was founded in 1999 and started franchising in 2001. Currently we have over 340 independently owned and operated franchises in the United States, with new locations opening regularly. Instantly recognizable by our certified, trained, and tested technicians driving blue Chrysler PT Cruisers, we are one of the fastest-growing franchise companies according to Entrepreneur and Franchise Times.Geeks On Call pioneered the concept of Computer Solutions At Your Home & Business and, in many locations, we also offer same-day on-site computer support. Our services include system security and online privacy solutions, hardware and software repairs and troubleshooting, wireless equipment and network installations, spyware and virus prevention and removal, data backups and transfers, and other forms of on-site computer support that meet today’s increasing demand. The Geeks On Call franchise owners and technicians also serve as high-tech experts for news stories, and have been featured in USA Today, NBC Nightly News, and hundreds of local newspapers and television stations in the cities where we work and live.