Computer Troubleshooters vs Tech Hero Franchise Comparison

Below is an in-depth analysis and side-by-side comparison of Computer Troubleshooters vs Tech Hero including start-up costs and fees, business experience requirements, training & support and financing options.

Start-Up Costs and Fees

 
Computer Troubleshooters Franchise
Tech Hero Franchise
Investment $13,900 - $32,400$32,300 - $69,400
Franchise Fee $9,900$20,000
Royalty Fee 6.5%-
Advertising Fee 150/mo.-
Year Founded 1997-
Year Franchised 1997-
Term Of Agreement 10 years-
Term Of Agreement 10 years-
Renewal Fee --


Business Experience Requirements

 
Computer Troubleshooters Franchise
Tech Hero Franchise
Experience
  • Industry experience
  • The running of a Tech Hero business involves many more factors than simply servicing computers. Accounting, payroll, tax filings, hiring and advertising are some of the added responsibilities. Learning the service end of this business is often easier than learning the administrative end.

    Financing Options

     
    Computer Troubleshooters Franchise
    Tech Hero Franchise
      In-House/3rd PartyIn-House/3rd Party
    Franchise Fees No/Yes-/-
    Start-up Costs No/Yes-/-
    Equipment No/Yes-/-
    Inventory No/Yes-/-
    Receivables No/No-/-
    Payroll No/No-/-

    Training & Support

     
    Computer Troubleshooters Franchise
    Tech Hero Franchise
    Training Classroom Training: 16 hours Additional Training: With business coach Though tuition is included in the Franchise Fee, travel and living expenses will be charged to the Franchisee. The 5-day Microsoft Certified Systems Administrator course is offered in 230 locations. Travel and living expenses will also be charged to the Franchisee for the 4-day hands-on management training which is conducted in Orlando, Florida.
    Support Purchasing Co-ops Newsletter Meetings/Conventions Grand Opening Online Support Security/Safety Procedures Field Operations Site Selection Franchisee Intranet Platform -
    Marketing Co-op Advertising Ad Templates Social media SEO Website developmen Email marketing -
    Operations Franchise can be run from home.

    2% of all franchisees own more than one unit

    Number of employees needed to run franchised unit: 1

    Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators)

    -

    Expansion Plans

     
    Computer Troubleshooters Franchise
    Tech Hero Franchise
    US Expansion Yes-
    Canada Expansion No-
    International Expansion Yes-

    Company Overviews

    About Computer Troubleshooters

    Computer Troubleshooters, an on-site computer services franchise, was founded by Wilson and Suzanne McOrist in Australia in 1997. Chip Reaves, an American entrepreneur who had operated a similar business in Atlanta, brought the franchise to the United States in 1999. Computer Troubleshooters franchisees provide hardware repair, networking, software consulting, diagnostics, Web site development, security consulting and other computer services to small businesses.

    Veteran Incentives  15% off franchise fee

    "Entrepreneur
    #463 in Franchise 500 for 2020.

    About Tech Hero

    � Specialized IT Enterprise Software � Strong e-Business Infrastructure � Integrated Marketing � Automated Part Procurement � Automated Client Billing Marketing Materials Access to a wide range of advertising materials Automated Direct Mail Advertising made effortless with the Tech Hero reminder system Parts Management The best parts at the best prices National Recognition Tech Hero is rapidly becoming a nationally recognized brand Enterprise IT Software State of the art management software Solid Business Support Tap into our strong network of experienced professionals