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Below is an in-depth analysis and side-by-side comparison of Computer Troubleshooters vs Tech Hero including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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Investment | $13,900 - $32,400 | $32,300 - $69,400 |
Franchise Fee | $9,900 | $20,000 |
Royalty Fee | 6.5% | - |
Advertising Fee | 150/mo. | - |
Year Founded | 1997 | - |
Year Franchised | 1997 | - |
Term Of Agreement | 10 years | - |
Term Of Agreement | 10 years | - |
Renewal Fee | - | - |
Business Experience Requirements |
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Experience | The running of a Tech Hero business involves many more factors than simply servicing computers. Accounting, payroll, tax filings, hiring and advertising are some of the added responsibilities. Learning the service end of this business is often easier than learning the administrative end. | |
Financing Options |
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In-House/3rd Party | In-House/3rd Party | |
Franchise Fees | No/Yes | -/- |
Start-up Costs | No/Yes | -/- |
Equipment | No/Yes | -/- |
Inventory | No/Yes | -/- |
Receivables | No/No | -/- |
Payroll | No/No | -/- |
Training & Support |
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Training | Classroom Training: 16 hours Additional Training: With business coach | Though tuition is included in the Franchise Fee, travel and living expenses will be charged to the Franchisee. The 5-day Microsoft Certified Systems Administrator course is offered in 230 locations. Travel and living expenses will also be charged to the Franchisee for the 4-day hands-on management training which is conducted in Orlando, Florida. |
Support | Purchasing Co-ops Newsletter Meetings/Conventions Grand Opening Online Support Security/Safety Procedures Field Operations Site Selection Franchisee Intranet Platform | - |
Marketing | Co-op Advertising Ad Templates Social media SEO Website developmen Email marketing | - |
Operations |
Franchise can be run from home. 2% of all franchisees own more than one unit Number of employees needed to run franchised unit: 1 Absentee ownership of franchise is allowed. (98% of current franchisees are owner/operators) | - |
Expansion Plans |
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US Expansion | Yes | - |
Canada Expansion | No | - |
International Expansion | Yes | - |
Computer Troubleshooters, an on-site computer services franchise, was founded by Wilson and Suzanne McOrist in Australia in 1997. Chip Reaves, an American entrepreneur who had operated a similar business in Atlanta, brought the franchise to the United States in 1999. Computer Troubleshooters franchisees provide hardware repair, networking, software consulting, diagnostics, Web site development, security consulting and other computer services to small businesses.
� Specialized IT Enterprise Software � Strong e-Business Infrastructure � Integrated Marketing � Automated Part Procurement � Automated Client Billing Marketing Materials Access to a wide range of advertising materials Automated Direct Mail Advertising made effortless with the Tech Hero reminder system Parts Management The best parts at the best prices National Recognition Tech Hero is rapidly becoming a nationally recognized brand Enterprise IT Software State of the art management software Solid Business Support Tap into our strong network of experienced professionals