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Updated RecentlyRescuecom vs Support On-Site Computer Services Franchise Comparison
Below is an in-depth analysis and side-by-side comparison of Rescuecom vs Support On-Site Computer Services including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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| Investment | $14,000 - $95,000 | $23,700 - $46,800 |
| Franchise Fee | $2,500 - $28,900 | $15,000 |
| Royalty Fee | 9-24% | 6% |
| Advertising Fee | - | - |
| Year Founded | 1997 | 1997 |
| Year Franchised | 1998 | 1998 |
| Term Of Agreement | 5 years | 10 years |
| Term Of Agreement | 5 years | 10 years |
| Renewal Fee | 50% of current fee | - |
Business Experience Requirements |
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| Experience | - | |
Financing Options |
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| In-House/3rd Party | In-House/3rd Party | |
| Franchise Fees | No/No | Yes/No |
| Start-up Costs | No/No | No/No |
| Equipment | No/No | No/No |
| Inventory | No/No | No/No |
| Receivables | No/No | No/No |
| Payroll | No/No | No/No |
Training & Support |
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| Training | - | - |
| Support | Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Field operations/evaluations, Purchasing cooperatives | Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives |
| Marketing | Co-op advertising, Ad slicks | Co-op advertising, Ad slicks, Regional advertising |
| Operations |
Franchise can be run from home. 0% of all franchisees own more than one unit Number of employees needed to run franchised unit: 1 - 3
Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators) |
Franchise can be run from home. International franchisees required to buy multiple units/master licenses Number of employees needed to run franchised unit: 1 - 2
Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators) |
Expansion Plans |
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| US Expansion | - | - |
| Canada Expansion | No | No |
| International Expansion | Yes | Yes |
Company Overviews
About Rescuecom
- Your immediate problem solved right now.
- Unlimited remote computer repair from RESCUECOM Certified Level-3 technicians.
- iProtector® software for constant access to instant computer repair service, protection and monitoring.
- The RESCUECOM Internet Security Suite with free daily security updates and Internet virus protection so you never have to worry about malware or viruses again.
- Computer optimization speed and performance boosts to keep your computer running like new all the time.
- Wi-Fi networking support and protection for your router and cable modem any time you experience connection problems.
- Unlimited tech support for all of your tablets, printers, TV's, smartphones, MP3 players and accessories. RESCUECOM protects all of your computers.
- Onsite1 computer repair for complex problems requiring a solution from a technician in-person. We have over 4000 RESCUECOM Certified Level-3 technicians who perform onsite computer repair service, covering every city in the U.S., Canada and the U.K
- Free monthly billing so you only pay your yearly subscription with low, fixed, monthly payments
About Support On-Site Computer Services
NO LONGER FRANCHISING
Founded by former computer executive Greg Cutler, Support On-Site Computer Services entered the computer services market in 1997. Franchising since 1998, the Irvine, California-based company provides on-site computer assistance to the growing population of homebased businesses and computer-owning households.