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Updated RecentlySupport On-Site Computer Services vs Tech Hero Franchise Comparison
Below is an in-depth analysis and side-by-side comparison of Support On-Site Computer Services vs Tech Hero including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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| Investment | $23,700 - $46,800 | $32,300 - $69,400 |
| Franchise Fee | $15,000 | $20,000 |
| Royalty Fee | 6% | - |
| Advertising Fee | - | - |
| Year Founded | 1997 | - |
| Year Franchised | 1998 | - |
| Term Of Agreement | 10 years | - |
| Term Of Agreement | 10 years | - |
| Renewal Fee | - | - |
Business Experience Requirements |
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| Experience | - | The running of a Tech Hero business involves many more factors than simply servicing computers. Accounting, payroll, tax filings, hiring and advertising are some of the added responsibilities. Learning the service end of this business is often easier than learning the administrative end. |
Financing Options |
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| In-House/3rd Party | In-House/3rd Party | |
| Franchise Fees | Yes/No | -/- |
| Start-up Costs | No/No | -/- |
| Equipment | No/No | -/- |
| Inventory | No/No | -/- |
| Receivables | No/No | -/- |
| Payroll | No/No | -/- |
Training & Support |
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| Training | - | Though tuition is included in the Franchise Fee, travel and living expenses will be charged to the Franchisee. The 5-day Microsoft Certified Systems Administrator course is offered in 230 locations. Travel and living expenses will also be charged to the Franchisee for the 4-day hands-on management training which is conducted in Orlando, Florida. |
| Support | Newsletter, Meetings, Toll-free phone line, Grand opening, Internet, Security/safety procedures, Field operations/evaluations, Purchasing cooperatives | - |
| Marketing | Co-op advertising, Ad slicks, Regional advertising | - |
| Operations |
Franchise can be run from home. International franchisees required to buy multiple units/master licenses Number of employees needed to run franchised unit: 1 - 2
Absentee ownership of franchise is NOT allowed. (100% of current franchisees are owner/operators) | - |
Expansion Plans |
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| US Expansion | - | - |
| Canada Expansion | No | - |
| International Expansion | Yes | - |
Company Overviews
About Support On-Site Computer Services
NO LONGER FRANCHISING
Founded by former computer executive Greg Cutler, Support On-Site Computer Services entered the computer services market in 1997. Franchising since 1998, the Irvine, California-based company provides on-site computer assistance to the growing population of homebased businesses and computer-owning households.
About Tech Hero
� Specialized IT Enterprise Software � Strong e-Business Infrastructure � Integrated Marketing � Automated Part Procurement � Automated Client Billing Marketing Materials Access to a wide range of advertising materials Automated Direct Mail Advertising made effortless with the Tech Hero reminder system Parts Management The best parts at the best prices National Recognition Tech Hero is rapidly becoming a nationally recognized brand Enterprise IT Software State of the art management software Solid Business Support Tap into our strong network of experienced professionals