Armstrong McCall vs Dessange Group North America Franchise Comparison

Initially franchise distributors receive a 2-day training at the Armstrong McCall Support Center. Additional Regional training in consultative selling

The training policy, which guarantees the same quality and service across the whole network in France and abroad, was developed in tandem with the network's creation. Each brand has its own advanced training center. The training system has been duplicated abroad by master franchisees. DESSANGE International therefore has several training centers in France, Belgium, Italy, Austria and Lebanon. Each year, DESSANGE and Camille Albane centers train over 4,000 employees. All the hairdressers benefit from several advanced training courses per year, and each season they receive the technical support they need to give trendy haircuts. The courses enable new and experienced employees to learn techniques specific to each brand and perfect their artistic, technical and creative skills. In close collaboration with artistic directors, the centers test and help develop new hair-care products for the group. A precursor in the 1980s, offering classes to train its teams in reception, dialogue and communication in its hair salons, DESSANGE International also offers management and team management courses for its managers. This advanced training system has been duplicated to also train salon beauticians and cosmeticians. In 2011, DESSANGE International announces the launching of DESSANGE Learning Lounge, an online training platform for all DESSANGE employees in France and worldwide.