Roly Poly Wraps It Up So Nicely

Wednesday, February 01, 2006

What Roly Poly serves an innovative variety of cold and warm grilled wrap sandwiches and soups in Hillsboro Village near Vanderbilt.

The friendly, overqualified counter guy suggested we split the popular Basil Cashew Chicken. The sandwich is a combination of white-meat chicken salad, fresh basil mayo, cashew pieces, spicy Thai sauce, fresh avocado, lettuce, tomato and sprouts. We had no problem polishing off and enjoying our wrap plump with fresh ingredients as promised, but not messy or overdressed.

The spicy Thai sauce tasted like our favorite Sriracha readily available in the supermarket. (Half-sandwich 301 calories, 11g fat, 30g carbs). We found ordering from Roly Poly's busy menus with cute sandwich names and long descriptions to be a bit daunting for first-timers. Quick assistance instead of a blank stare from across the counter kept the line moving.

Why This rolled-sandwich chain, conceived at the height of the wrap era in the mid-'90s, has grown to 250 shops in 30 states. The wrap fad turned mainstream, despite our prediction that folks would tire of the "new" flat bread and return to the bun. Turns out it's not really about the bread. Roly Poly keeps customers coming back with quality ingredients, interesting combinations and speedy service. Order ahead online and pay by account or at pickup.

Who cares Well-placed across from the Vanderbilt University hospitals, Roly Poly offers the area's enormous population of busy docs, nurses and students what they can't find at KFC across the street.

Final thoughts What sticks out beyond our above- average wrap was the easy-going scene and upbeat efficient service. After three years of ordering to-go all over town, we can remember only a handful of servers with a smile and a sense of purpose.

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Roly Poly Franchise Systems LLC
13245 Atlantic Ave., #4-399
Jacksonville, FL

Phone: (954)525-4506
Fax: (954)525-9017

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