Spirit Of Success Award

A garage door company knows the ups and downs of business as well as any firm. But for Precision Door Service, it's been much more up than down since it began nine years ago.

For its growth, service integrity and civic efforts, Precision Door Service recently received SBC Yellow Pages' prestigious Spirit of Success Award.

'It's an honor to be recognized like this,' says Ron Boyter, co-owner of the company. 'We strive every day to provide the best possible customer service. Our main concern is the safety of the homeowner and their family. Whether it's at home or a business, a properly functioning garage door is as crucial to the safety of the homeowner, family, and customers of the business.' A garage door is the largest moving object in the home. They are often operated by electric door openers. Proper installation, operation, maintenance and testing are necessary to provide safe, trouble-free operation. An improperly adjusted garage door or automatic opener can exert deadly force when the door closes. This could lead to serious injury or death from being hit by a closing garage door or from being trapped under the door.

Precision Door Service started in Titusville, FL in 1996 as a family owned business by Brian Tindall and began franchising three years later with the efforts of the new partnership which involved Chris Tindall, Danny Edwards, and Ron Boyter. Today, there are 62 Precision Door Service locations across the United States with 12 new shops and expansion into Canada scheduled for later this year. The corporate office opened with four employees and now has 25. Just over a year ago, Entrepreneur magazine selected the company No. 13 of the top 20 new franchises nationwide and number 227 of the top 500 franchises nationwide.

'We've grown conservatively and strategically,' says Ron Boyter. 'For consistency, we have all franchisees abide by the standards, training and certification we set from day one, and we require each one to become a member of the local Better Business Bureau Chapter. Our treatment of customers and expertise in this field are consistent across all franchises.' Janet Disbrow, vice president-national sales for SBC Yellow Pages, says, 'We are honored to give Precision Door Service our very highest award. People depend on Precision. The company has done well across the country, and the best testimonial is its franchisee growth. Customers now count on the name for getting the job done right the first time.' Boyter says his favorite part of his job is to watch initial franchise owners open additional franchises after first worrying about their initial investment.

'The industry is lucrative,' says Boyter. 'About 30 percent of our owners now own multiple franchises. That's a sure sign of success, and it gives me the most satisfaction.

Precision Door Service community support includes individual franchise donations and volunteer hours for local causes and fund-raising drives.

'We are a family-owned business and consider our franchisees and customers to be part of our family,' says Boyter. 'Our locations are imbedded into the community because we want those customers to think of us first for emergency or maintenance of garage door service.' SBC Communications Inc. is a Fortune 50 company whose subsidiaries, operating under the SBC brand, provide a full range of voice, data, networking, e-business, directory publishing and advertising, and related services to businesses, consumers and other telecommunications providers. SBC holds a 60 percent ownership interest in Cingular Wireless, which serves more than 50 million wireless customers. SBC companies provide high-speed DSL Internet access lines to more American consumers than any other provider and are among the nation's leading providers of Internet services. SBC companies also now offer satellite TV service. Additional information about SBC and SBC products and services is available at www.sbc.com.

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