Walking Into Doors

In just three years, Adrian and Tammy Kay have built a business that turns over almost $1.5 million and has profit margins 'in the high 30s.' Now they've been named Franchisees of the Year for the second time by Dream Doors, the kitchen restoration company.

For Adrian and Tammy to have achieved so much success so quickly, they must have known the kitchen business backwards before they started - right? 'Wrong!' Adrian laughs. 'Before we got into this, I knew nothing about kitchens; I was a corporate manager in the IT industry. But Tammy and I really wanted our own business and Dream Doors seemed like a good opportunity.' Was it the reconstruction boom that made their Christchurch franchise grow so fast, then? 'Actually no, we haven't chased a lot of that work at all,' says Adrian. 'We've focused on Dream Doors' core work: remodelling kitchens that have seen better days by fitting replacement doors, surfaces and fittings. We can update a home's looks and increase its value for a fraction of the cost of building new units, and it's quick and hassle-free.' Tammy and Adrian Kay with Dream Doors franchisor Derek LillySo what turned the couple from restoration rookies into home improvement heroes? 'A good franchise and a lot of hard work,' Adrian says simply. 'The systems, training and support gave us all the tools we needed to get started, and the Dream Doors brand and supply chain were well-established before we even started. That made it easy for us to focus on building our business and managing the projects for each of our customers.

'You don't need to be a kitchen expert - you just need to be able to sell yourself, your product and your company, and then deliver on your promises. After three years, we're getting lots of referrals and even repeat business from people who have renovated a house and moved on to do it all over again. We're also preferred suppliers to one of the big property rental companies.

'We now employ two installation staff while Tammy and I concentrate on sales and management. Dream Doors are right there when we need them, and the national marketing and website are excellent. Franchisor Derek Lilly even turned up on Fair Go recently for all the right reasons, coming to the rescue of a lady who had been living with no kitchen for months.' Dream Doors has territories available in many parts of New Zealand, and in Australia too, with investment starting from just $75,000 +gst. 'If you have the necessary sales and people skills, this franchise really works,' says Derek Lilly. 'Give me a call and find out more.' As for Adrian, there's only one more thing he wants. 'We've got so much work - if only there were 28 hours in a day, that would be awesome!'

For More Infromation Please contact:
Derek Lilly
CEO
Phone: 03 443 5133
Email: [email protected]

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