Screenmobile franchisees have gone mobile in more ways than one. "America's Neighborhood Screen Store" announced today the launch of its new mobile app for franchisees that facilitates the process of finding and communicating with approved vendors. With just one click on a smartphone or tablet, comprehensive vendor information, including pricing, is readily available to Screenmobile franchisees. The app will make it easier for the brand's franchise partners to find the materials they need to get jobs done as efficiently as possible, taking out the guesswork and improving customer outcomes, as well.
The new technology is just one of the many ways that Screenmobile is providing support to its franchisees. The app will save franchisees both time and the stress of doing this on their own, as researching vendors can be an extensive process. Notably, the app was created in-house, demonstrating the uniquely large and sophisticated technical capabilities of the franchisor. "Introducing new and improved tools to our franchise systems is always a top priority," said Scott Walker, president and CEO of Southern California-based Screenmobile. "Any strategy that will improve the franchisees' systems and processes is one we'll investigate making an investment in. This new app allows our franchise partners to simplify the process of finding vendors so they can focus on key aspects of their business, so taking the leap and developing it was a strategic opportunity we couldn't pass up."
The veteran franchise brand has transformed the screening industry by bringing quality, stylish screens and outdoor living concepts at affordable prices to home improvement projects across the country. Screenmobile's unmatched commitment to customer satisfaction and convenience is just one way the company makes home improvement projects a breeze.
Screenmobile stays ahead of the curve with superb customer service by measuring, manufacturing, installing and testing screens all in one visit with a uniformed employee. Afterwards, a representative follows up with proactive communication to ensure the needs of the customer are met. This commitment to the customer resonates with Screenmobile's franchisees.
As franchisees, Screenmobile owners are provided a protected territory, marketing materials, tools and equipment, uniforms and a trailer. They are afforded a strong corporate support system offering empowering training and guidance programs. New owners attend "Screen School," a two-week program to learn about the franchise's business operations, goals and values. They also complete 13 weeks of ongoing video call training known as "The Fast Start Program." This unwavering commitment to franchisee support has helped the home services franchise grow into a national brand with staying power: Screenmobile was founded nearly 40 years ago.
The typical Screenmobile franchisee is attracted to the opportunity's great work-life balance and the physical and emotional aspect of the job (i.e.
working with their hands and building relationships with both customers and the local community). As Screenmobile continues to expand to new locations, it is seeking entrepreneurs passionate about business growth with a great customer-focused attitude.
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