Wild Birds Unlimited vs Pet Depot Franchise Comparison

• Rated #1 or #2 in Retail for Franchisee Satisfaction for 14 years
• Rated in Top 10 Overall for Franchisee Satisfaction for more than 6 years
• Proven, 35+ year business model
• Our pre-opening support covers business planning, site selection, lease negotiations, classroom and in-store training, store design and layout
• Our on-going support includes marketing, merchandising and purchasing, store operations, nature and hobby education, financial and information systems
• Strong customer loyalty by providing an exceptional customer experience and the highest quality bird food and bird feeding products in the industry
• Many US and Canadian markets are still available for development

Named Katie’s PET DEPOT after the founder’s daughter, the store specialized in premium pet foods, pet grooming and quality supplies for all kinds of companion animals. Customers loved the expert pet advice and personal caring service, so the store grew quickly to one of the best places to shop for pet supplies. In fact in 1992, Katie’s was crowned "L.A.’s Best Pet Shop” by Los Angeles Magazine, and was bestowed several more recognitions over the years by local news channels as the "in” place for pets and their owners to shop.

Winning customer loyalty was easy, as we really do care about your pets and their health.

In 1992 Katie’s added a second location in Westwood, then acquired the Mar Vista location in 1994 and grew again by opening the large format store in West Los Angeles in 1997.

The PET DEPOT format was proof that a quality independent pet retailer could compete and grow in a big box world. In fact, most of our customers preferred the personal service at Katie’s PET DEPOT over the impersonal clerks at the larger stores in the area.

To ensure that each PET DEPOT location maintains the personal touch for every customer, we decided to franchise. This allows us to maintain the best relationships with you, while providing the competitive pricing of a larger chain.

At PET DEPOT we believe in pride of ownership, so we incorporate the name of individual franchise owners into our logo. Each of these individual owners receives extensive training and has pets of their own, so they can provide the same expert advice and service of our original PET DEPOT stores. We know that you will appreciate shopping at a locally owned business for your pets needs and the expert pet advice each owner will give you.

PET DEPOT Veterinary Group was founded in 2009 in the Los Angeles area as a full-service veterinary hospital. The community had been shopping at PET DEPOT stores for quality pet food and supplies since 1991. Providing quality healthcare to pets was the next step in our dedication to the well-being of animals. Our company has grown to over 30 locations throughout the U.S. and Canada (and counting), with hybrid retail/hospital locations across eight U.S. states.