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Below is an in-depth analysis and side-by-side comparison of Gandolfo's New York Delicatessen vs Shingle Inn Cafes including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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Investment | $302,450 - $558,950 | $250,001 - $450,000 |
Franchise Fee | $25,000 | N/A |
Royalty Fee | 6% | - |
Advertising Fee | 2% local +1% Nat'l | - |
Year Founded | - | 1975 |
Year Franchised | - | 2009 |
Term Of Agreement | - | 5 years |
Term Of Agreement | - | 5 years |
Renewal Fee | - | - |
Business Experience Requirements |
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Experience | While it does help to have prior food or restaurant experience, Gandolfo's does not require it. We have franchisees from all walks of life. What is most important to us is that we have franchisees with a willingness to work hard and a passion for their business. | Previous experience in operating a cafe is an advantage, but not a necessity in owning a Shingle Inn Cafe. Our experienced personnel will provide comprehensive training in cafe management, ordering, rostering, customer service and marketing during our six week pre-opening training program. You will also receive ongoing support and regular visits from your assigned Area Manager. |
Financing Options |
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In-House/3rd Party | In-House/3rd Party | |
Franchise Fees | -/- | -/- |
Start-up Costs | -/- | -/- |
Equipment | -/- | -/- |
Inventory | -/- | -/- |
Receivables | -/- | -/- |
Payroll | -/- | -/- |
Training & Support |
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Training | Prior to your restaurant opening, we will furnish initial training on the operation of a Gandolfo's New York Delicatessen � restaurant. The training lasts for four weeks: two of those weeks will be held in an operating deli and the other two will take place in our Lawrenceville, GA corporate office. We require that two people attend training prior to the store opening. | 6 week pre-opening franchisee training program. The initial weeks will consist of meeting key personnel and undertaking training across all facets of the business, including business management, customer service and sales, health and safety, and marketing. Training will also include planning your opening marketing promotions with the help of our experienced marketing team. Following this you'll undertake a minimum of four weeks training in-store. In this environment you will gain essential experience in the hands-on operation of a Shingle Inn cafe. In-store training provides you with a comprehensive insight into all facets of the business, including product knowledge, customer service skills, food and beverage preparation, store presentation, as well as in-store systems and training. You will also complete our Barista Training Program during this time. |
Support | The week of your grand opening, you will have at least one corporate trainer in your store in addition to any other member of our team to help you start off on the right foot. The corporate trainer will stay with you for two weeks during your grand opening and will visit you again within the first two months of your deli being open. We will also help you organize and execute your training and hiring process, along with overcoming any obstacles that may arise in the days prior to opening. Gandolfo's corporate will offer you continuous marketing support, emphasizing a neighborhood marketing strategy. We have a Marketing Coordinator in the corporate office who will work hand-in-hand with you to create a marketing plan that is not only something that will work for your deli, but that is also something you feel comfortable with. We want to make sure that every program you implement is something that will be successful for you. Effective marketing is crucial to the profitability and growth of any business; our Marketing Coordinator will help you track your sales and evaluate the success of every promotion. You will also benefit from the on-going training offered by our corporate trainers and the information found from the research and development of current and future products. Gandolfo's operates with an open-door policy, meaning that you have a direct line to any person in the company who may be able to help you in your daily operations. | - |
Marketing | - | - |
Operations | You need a staff of approximately 12 people, including 10 part-time employees and 2 full-time employees | The average cafe has two full time Supervisors, up to 3 casual barista's (working different times), and 2 casual Kitchen Specialists. Further to this approximately 7 wait (table) staff, all casual , in a mix of seniors and juniors. Normally you would establish a pool of 10 to 12 casual wait staff to choose from for any given shift. |
Expansion Plans |
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US Expansion | - | - |
Canada Expansion | - | - |
International Expansion | - | Yes |
A Note from the Owner, Dan Pool: I have been in the restaurant business since I was 14 years old. I have done about every job there is in the industry: from a fast food cook at age 14 to a Division President of a multi-million-dollar company in my 30's. I have worked in the corporate world, the franchise world and all worlds in between. I have always believed that the restaurant business is very, very simple, but it's not easy. I believe the biggest mistake made in the restaurant industry is that people mistake simple with unimportant. Usually in life, the simple things are not that important; in the restaurant business, it is the simple things done consistently, day in and day out that are the key to having a successful business. I was in the process of opening a full service restaurant in Atlanta, GA when I came across an article. Fast-casual restaurants had just passed fast-food chains in the number of units sold, and some were even opening a store every 18 hours. I had not spent much time in the sandwich industry, and I never felt like there was much of a difference between the various chains. Yet, the article caught my attention so I took the next several weeks and flew all over the United States visiting all these concepts, searching for what set them apart from each other. What I found was one might toast a sub, one might only have cold subs-they all had chips and no personality. In my search I came across Gandolfo's New York Delicatessen and New York native Craig Gandolph. I knew I wanted to be a part of Gandolfo's New York Delicatessen after my first bite. I realized what I was looking for was not a sandwich shop like all the rest but a deli. In Gandolfo's, I found a true New York deli with a variety of homemade deli salads, premium meats, freshly baked breads and the best sandwiches I had ever eaten. I loved the sandwiches so much that I bought the company. I tried all the sandwich shops and I bought a New York Deli. Visit our stores, speak to our people, try our food and realize the satisfaction and competitive advantages of owning a Gandolfo's New York Deli. Dan Pool, CEO
Shingle Inn offers aspiring franchisees with a passion for hospitality the opportunity to own an exceptional boutique cafe and be part of a network that has been delighting generations of customers since 1936. The Shingle Inn experience starts the moment customers enter our cafes. Luxurious high-back chairs, warm rich colours and decorative lamps together with our signature range of decadent cakes, coffee and delicious menu choices has helped us establish a renowned boutique cafe brand that is well-known for its exceptional customer service. Supported by our proven business system, these elements provide a strong foundation for your success. Our menu is regularly updated to ensure we are delighting our customers with an exceptional dining experience. Our products are baked and delivered daily to each cafe to ensure freshness and continuity and most importantly, allowing you to concentrate on creating memorable customer experiences in-store. If you share our passion for exceptional customer experiences, join the Shingle Inn family and embrace the tradition that has become part of the quintessential Shingle Inn Cafe experience - it's the reason a special occasion shared at a Shingle Inn Cafe is carried through from one generation to the next.Shingle Inn currently operates across Queensland, New South Wales, Victoria, ACT and Western Australia with expansion plans for New Zealand.Shingle Inn is unsurpassed in today's cafe culture for a number of reasons: 1. Brand Our iconic brand has a unique identity within the cafe market. 2. Systems and support Our long history and reputable store network is evidence of our established support and systems 3. Products Our superior quality products and delicious coffee made by expertly trained baristas is unrivalled. 4. Family culture Our ongoing commitment to exceeding customers expectations in-store extends to the relationships we like to cultivate with all our stakeholders.