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Below is an in-depth analysis and side-by-side comparison of Once Upon A Child vs Phone-n-Fix including start-up costs and fees, business experience requirements, training & support and financing options.
Start-Up Costs and Fees |
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Investment | $254,700 - $396,600 | $109,788 - $179,147 |
Franchise Fee | $25,000 | $35,000 |
Royalty Fee | 5% | 7% |
Advertising Fee | $1K/yr. | 2%local + Up to 2%Nat'l |
Year Founded | 1984 | - |
Year Franchised | 1992 | - |
Term Of Agreement | 10 years | 10 years |
Term Of Agreement | 10 years | 10 years |
Renewal Fee | $5K | - |
Business Experience Requirements |
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Experience | Prior retail or mobile technology industry experience is not a requirement to join our system. We are seeking franchise owners who will be able to properly staff and manage their stores, applying any relevant management experience, customer relations/service skills, leadership, and communication skills to help build an effective retail and service-oriented business. | |
Financing Options |
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In-House/3rd Party | In-House/3rd Party | |
Franchise Fees | No/No | -/- |
Start-up Costs | No/Yes | -/- |
Equipment | No/Yes | -/- |
Inventory | No/Yes | -/- |
Receivables | No/No | -/- |
Payroll | No/No | -/- |
Training & Support |
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Training | On-The-Job Training: 24 hours Classroom Training: 55 hours | Pre-opening training will be preceded by a review of the operations manual, as well as online demonstrations and tutorials. Additionally, we will provide training for the franchise owner and a lead technician, with modules on topics such as repairs and service procedures and overall business operations. |
Support | Newsletter Meetings/Conventions Toll-Free Line Grand Opening Online Support Security/Safety Procedures Field Operations Site Selection Proprietary Software Franchisee Intranet Platform | We will present you with a copy of our confidential operations manual to help you run your business properly on a day-to-day basis. A franchisor representative will assist you before and after your store opening to assist with merchandising, POS system and overall operation of the business. We will also provide remote support and ongoing guidance, and answer questions you may have. |
Marketing | Co-op Advertising Ad Templates Regional Advertising Social media SEO Website development Email marketing Loyalty program/app | - |
Operations | Number of Employees Required to Run: 3 - 5 | - |
Expansion Plans |
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US Expansion | Yes | Yes |
Canada Expansion | Yes | - |
International Expansion | Yes | - |
The Phone-n-Fix concept was inspired by our team’s combined 40+ years
of business ownership, development and franchising experience. We
recognized the need for a cell phone repair and resale destination that broke the industry mold - featuring professional, organized store layouts, state of the art retail products and service technicians who are just as polished as they are knowledgeable.
Our answer to that need manifested in the form of a small device
repair business run out of a lime green house-turned-office space. That
small operation evolved into a kiosk in a local mall and, eventually,
blossomed into a fully-branded, multiple-market network of stores and
kiosks.
Today, Phone-n-Fix offers its customers a premium cell phone repair
experience, as well as access to certified pre-owned devices and new
accessories at affordable prices. Our brand’s commitment to operational
efficiency and great customer service has allowed us to extend our
passion for wireless technology to multiple communities.
Our Company Philosophy.
Phone-n-Fix introduces a new brand of
customer service to the wireless retail and repair space. Each of our
retail locations boasts an ambiance that is defined by sleek
sophistication and ultimate convenience. We answer a need for thorough,
affordable cell phone repair services, as well as quality retail options
for those looking to replace their device.
Customers trust Phone-n-Fix for friendly, reliable service that puts
their needs first. As soon as they set foot in our retail locations,
they are met by an enthusiastic team member who is eager to help them
navigate Phone-n-Fix’s signature retail and repair experience - whether
it’s repairing a damaged device, selecting a certified pre-owned device
or a burning desire to purchase a new accessory that brings them in.
Every aspect of the Phone-n-Fix experience is carefully curated for a
premium look and feel. That experience is a direct reflection of our
business model, which prioritizes service excellence and streamlined
operations. Our customer-centric philosophy sets us apart as an
investment opportunity of choice. We hope to bring our cell phone franchise to every community, with the help of motivated franchise owners.
Invest in a cell phone retail and repair franchise opportunity that is wired for growth!