TLS Franchise

Communication center

Created in 1996 as an outbound call center, TLS is now a multi-channel customer care center serving North American companies with highly customized and integrated inbound and outbound service offerings. TLS has a proven track record in offering expert support to companies operating within the residential home service sector. TLS also has extensive experience supporting both business to customer and business to business interactions.

Inbound services include:

First contact
Information collection
Issue tracking and resolution
Data entry
Technical support
Back end administration
Virtual receptionist - Warm Transfer/conference calls
Estimating and selling

Outbound services include:

Net Promoter Score (NPS) survey programs
Lead regeneration
Market research

TLS is an industry leading communication center that supports and extends the productivity, profitability and brand presence of the businesses with which it partners. TLS uniquely maximizes its human and technical resources, not simply to present the brands it represents, but to become them. To the customer TLS becomes the genuine face of the brands it serves.

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Please Note: The operators of TLS, may not have verified the accuracy of the Franchise information contained within this website. For accurate up-to-date information, investors are strongly recommended to visit the official TLS website.

How much does it cost to open a TLS Franchise?

Individual Unit Costs

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When did the first TLS open? N/A
When did TLS start Franchising? N/A

United States: Nationwide

Canada: Nationwide

To calculate how much income a franchise owner can do at TLS Franchise, may vary on factors like location, size etc., On the other side as a business owner your goals to maintain the quality of service while streaming sales high and expenses low. As any other franchise may include rent/mortgage, staffing/family, inventory supplies, utilities, administrative costs vise vera. Location to location and seasons the months costs may vary. Most franchises start up costs are typically fixed and they will cover most of the initial operating costs like signage, furniture, decoration and renovations.

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Legal Disclaimer: This information is not a franchise offering for TLS and should not be construed as such. The Franchise Mall makes every effort to maintain accurate franchise data but does not guarantee nor assume liability for incorrect data. We recommend that anyone seriously interested in pursuing a TLS franchise opportunity, review that franchise's Franchise Disclosure Document (FDD) with an attorney and accountant.



700 Richmond Street North Suite 416
London, ON
N6A 5C7


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